About TokenOS

TokenOS (tokenos.ai) is an AI-powered platform for building and launching Web3 projects using natural language prompts. Its main public products are:

• Compute (compute.tokenos.ai): deploy a GPU node on the TokenOS DeAI compute network for a fixed 30-day node term.
• Market (market.tokenos.ai): rent GPU compute by the minute for your own workloads.
• Stake (stake.tokenos.ai): stake $TOS, the TokenOS token on Solana, to participate in protocol fee distributions.

To run models or training jobs, use market.tokenos.ai. To provide compute to the network as a node operator, use compute.tokenos.ai.

Official channels

The official website is tokenos.ai. The only official TokenOS Telegram group is https://t.me/tokenos_ai, the link published on the TokenOS websites. Any other Telegram group, account or direct message claiming to be TokenOS is an impersonator and should be reported in a ticket.

TokenOS has no Discord server. For help, submit a request at the support desk, https://support.tokenos.ai/hc/en-us.

The only official $TOS token mint on Solana is HmjCoarLh5duURfJ333DwfFiPyTCgFT35pRSAoP8pump. Any other token claiming to be $TOS is fake and should be reported in a ticket.

Getting support

To meet TokenOS's corporate compliance and reporting requirements, all TokenOS support requests go through the official support desk at https://support.tokenos.ai/hc/en-us. Submit tech support, noderunner support, account questions and anything else that needs follow-up there: click Submit a request and include your public wallet address, the transaction signature if relevant, and screenshots. Every request receives a ticket number and a documented record, so nothing is lost.

In the TokenOS Telegram group (https://t.me/tokenos_ai), type /support at any time and the group replies with the support desk link, https://support.tokenos.ai/hc/en-us. Individual cases cannot be handled in the Telegram group or in direct messages, so anything raised there that needs further assistance is directed to the support desk.

Support hours are 8:00 a.m. to 8:00 p.m. CST (Regina time, UTC-6), seven days a week. Requests submitted outside those hours are received and answered in the next support window.

Our support team answers in English. You can write to us in your own language, but replies from the team will be in English.

Official company announcements continue to be posted in the TokenOS Telegram group, which remains open for community discussion and is moderated at TokenOS's discretion under Section 1.4(c) of the Terms.

Some processes depend on third-party services such as banks, payment providers and infrastructure partners. Their timelines are outside TokenOS's control, so TokenOS cannot provide estimates for them and shares verified updates as they become available.

TokenOS support does not give investment, legal or tax advice or price predictions, and does not recommend buying $TOS or any node tier.

Security

TokenOS staff will never message you first on Telegram or any other chat app. If TokenOS needs to contact you, for example about verification, it does so only by email or through a ticket on the support desk at support.tokenos.ai. TokenOS staff will never ask for your seed phrase, private key, password or identity documents by chat, email, ticket, telephone or Telegram, will never ask you to change your payout wallet, and will never message you about your payout or offer you an individual wire or a deal. Any account that does is not TokenOS. Block it and report it in a ticket.

Terms, privacy and disputes

The Terms of Service are at tokenos.ai/terms and the Privacy Policy is at tokenos.ai/privacy. Under Section 15 of the Terms, Delaware law applies. Before starting a dispute, you first write to info@tokenos.ai and allow 30 days to resolve it. After that, disputes go to binding individual arbitration with a class-action waiver. You can opt out of arbitration by emailing info@tokenos.ai within 30 days of first accepting the Terms.

Related articles

• Compute nodes: deployment, fees and service fees
• Node payout status
• Node operator identity verification, sanctions and privacy
• $TOS staking and protocol fee distributions
• Renting GPU compute on market.tokenos.ai
• Tax forms (W-9, W-8BEN, W-8BEN-E) and withholding

Last reviewed: November 5, 2026.